When you first move to Bend, it can be confusing trying to figure what the best options are for getting internet service. If you’re moving from another city like Eugene, Corvallis, Salem or Portland then you may be used to Comcast. But in Bend, your two main options are CenturyLink and BendBroadband.
Now where you live in Bend can have a big difference on the quality of experience you’ll have with a particular internet provider. For example, if you have BendBroadband as your internet provider then your speed can fluctuate based on how many people are using the internet at the same time as you or how many people in your area are connected to BendBroadband. You might all be on the same channel and that can cause internet speed delays.
If you want to read a great example of what it’s like with either CenturyLink or Bendbroadband then I recommend reading the following article: http://reviewsbylance.com/central-oregon/bendbroadband-vs-centurylink-whos-the-best-internet-provider/
You’ll get a very in-depth look at the pros and cons of each provider as well as the potential costs.
It’s definitely helpful to get all the facts before deciding on who to go with. As the article above points out, you could start out with one provider (like BendBroadband) and be with them for a few years before finally switching over to CenturyLink and then realizing that they would have been the better internet provider for you all along!
Part of what makes the decision so difficult is that neither company does a good job giving you a clear picture of what your experience with them will really be like. Then if you add to that a confusing picture of your true monthly internet costs and you have a very difficult situation to navigate.
My recommendation is that you try and find a good company that represents both internet providers and their input as to which one would be the best choice for you. Keep in mind that in some situations, neither choice will be a good one so it may be a matter of just choosing the least bad option.
Also, when working with a company that represents both internet providers, they can help make sure you’re getting the best performance possible from your internet service. For example, they could offer suggestions that you could ask tech support about or perhaps even have an installer make certain changes to your configuration.
In the world of internet service, it’s often a case of “you don’t know what you don’t know” until someone can bring it to your attention. And you can’t always count on your internet provider to bring these things to your attention, especially if they know the problem is on their end. A lot of times they like to blame poor internet speeds on something like to much interference in your home.
So unfortunately, even though Bend is a really nice place to live, being able to get great internet service isn’t something everyone will be able to experience (depending on where you live in Bend). So the bottom line is that it’s really important to try and make the best choice with the limited options available.